Disturbances and delays across the whole supply chain backlogs, while shipping carriers are overwhelmed due to the massive volumes of packages and backed up facilities and the ongoing impact of Covid-19 are causing longer turn around times and your order may not arrive on the originally estimated date.
Please be assured that I will do everything in my power to get your order shipped out as quickly as possible.
Credit Card and Paypal payments accepted.
Thanks so much for shopping with me --- I usually ship items out in 1-3 business days after receiving a cleared payment.
Items finished and shipped from my production partners usually ship within 2 to 5 business days.
I always try to recycle everything so don't be surprised if your order arrives in a package I re-used.
>>> Please, please, please make sure your shipping address is up to date, complete and correct.
>>> I am NOT responsible for lost packages that have been marked as “delivered” by USPS or items not received due to incorrect shipping address. Please contact your local postal carrier in the event that your item is not delivered. I have no control or any details other than the tracking number once it is mailed.
An additional shipping fee will be applied if I need to resend your order
Just contact me within: 5 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
If you are not happy with your purchase let me know within 7 days of receipt of item
I will gladly exchange the item or refund - the original item has to be returned to me.
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Shipping charges cannot be refunded.
No refunds for Priority Mail Express shipping fees.
Custom made and personalized items are excluded, no returns or exchanges for custom orders sorry.
If the fault lies with me then I will gladly make it right.
Please approve your mock-up for personalized items as soon as possible. If you don't reply within 24 hours I will send your order without approval.
Please select your device, size, color etc from the drop down menu carefully.
Please notice that personalized items can NOT be returned or exchanged.
The prices for my bathroom décor listed in the drop down menu are for each item separately, NOT for a set. If you would like to order multiple items (i.e. a shower curtain, a bath mat and 2 hand towels) please add them to your cart separately.
Please let's communicate through Etsy message, emails might cause a delay since some might end up in a spam folder.